Recently, in an online poll conducted by the community site DC Inside, Jang Wonyoung was voted as the “star who would handle any ‘difficult customer’ well if they worked in the service industry,” securing the top spot.
A total of 28,219 people participated in the poll, which was held over a span of seven days from the 14th to the 20th of last month. Jang Wonyoung received 8,057 votes (29%).
Known for her unique positive mindset, Jang Wonyoung has displayed this attitude on various TV shows and YouTube, earning her the nickname “Forever Positive.”
She is famous for habitually thinking positively instead of getting annoyed or discouraged in any situation.
This may be why she ranked first in this poll, as the service industry often requires dealing with difficult customers with a smile.
Singer Lim Youngwoong took second place, likely due to his past experiences.
Before he became famous, Lim Youngwoong worked part-time in various places such as convenience stores, restaurants, and factories.
Known for his bright and considerate personality, Lim Youngwoong is seen as a good fit for the service industry.
Singer John Park ranked third. He, too, is known for his upbeat personality, and he gained popularity by handling customers with flexibility while running a real restaurant in the show Business Genius White Sandy Beach.
Following them were broadcaster Noh Hong-chul, actor Ma Dong-seok, and food entrepreneur Baek Jong-won.
Meanwhile, working in the service industry can be challenging in many ways.
Previously, a post titled “3 Years in the Service Industry – I Feel Like I’m Getting Angrier” went viral on an online community.
The author, who had been working in the service industry for three years, shared, “I don’t feel good. I wanted to cool down by writing this and wondered if others felt the same way.”
They continued, “Before starting to work, if I accidentally bumped into someone on the street or got cut in line, I would brush it off with a simple ‘What was that?’ and move on.”
The author confessed, “Now, three years into the service industry, I can’t do that anymore. I’ve been handling payments, answering phone calls, and guiding customers about products. I’ve encountered rude customers, been scolded for mistakes that weren’t my fault, dealt with customers who spoke rudely, threw money, or were drunk. After three years of this, I feel like I’ve become like this.”
They went on, “When someone cuts in line on the subway, I feel angry enough to want to confront them. Or when I make a mistake at the convenience store, I find myself getting angry instead of calmly correcting it,” expressing their frustration.
